Effective Date: December 8, 2025
1. Introduction
Welcome to Soulcord, a service provided by Soulcord ("Company," "we," "us," or "our"). These Terms of Service ("Terms") form a binding agreement between you and the Company. They govern your use of our website(s), product(s), Discord bot(s), and related features (collectively, the "Services"). Our Privacy Policy, located at [Insert Link], is incorporated into these Terms.
By accessing or using the Services, you represent and agree that:
- You are at least 13 years old, and
- If you are the age of majority in your jurisdiction, you have read, understood, and agreed to be bound by these Terms and the Privacy Policy; or
- If you are under the age of majority, your parent or legal guardian has reviewed and agreed to these Terms and the Privacy Policy on your behalf.
If you do not agree to these Terms, do not use the Services.
Disclaimer: Soulcord is a fan-made project and is not affiliated with, endorsed by, or approved by Nintendo, Game Freak, or The Pokémon Company International. All Pokémon-related names, assets, and trademarks belong to their respective owners.
2. Acceptable Use
You may use the Services only for their intended purposes and in compliance with these Terms, applicable laws, and the Discord Terms of Service (https://discord.com/terms).
You agree not to use the Services in any manner that:
- Violates these Terms or any law, rule, or regulation;
- Infringes the intellectual property rights of any party;
- Is threatening, harassing, defamatory, fraudulent, deceptive, or otherwise objectionable;
- Compromises or attempts to compromise the security of any account, including attempting to obtain credentials or private information;
- Interferes with or disrupts the proper functioning of the Services, including exploiting or publicizing unintended bugs or errors;
- Impersonates the Services or misleads users through fraudulent interfaces or bots;
- Uses or distributes unapproved software that interacts with the Services (see Section 3);
- Engages in unapproved trading, transferring, or sale of Virtual Currency or Virtual Goods (see Section 4);
- Encourages or assists any third party in violating these Terms.
We may suspend or terminate your access to the Services immediately and without notice for violating these Terms or for any conduct we determine harmful to the Services or other users.
If you are unsure whether an action is permitted, please contact us for clarification.
3. Acceptable Software Programs
The Services are intended for direct, human-controlled use. You may not develop, distribute, or use any software program that interacts with the Services in a way that:
- Automates messaging to influence Pokémon spawns ("autospamming");
- Automates the catching of Pokémon ("autocatching");
- Automates use of the market or auction system ("autosniping," "autobidding");
- Conducts any automated interaction with the Services, including the use of selfbots or other tools that simulate user input.
Any unauthorized automation may result in immediate suspension or termination.
4. Virtual Currency and Virtual Goods
The Services may offer or award virtual currency, such as Pokécoins or Coins ("Virtual Currency"), and virtual goods, such as Pokémon or Redeems ("Virtual Goods").
Unless expressly stated otherwise:
- Virtual Currency and Virtual Goods have no real-world monetary value,
- Are not transferable,
- Are not redeemable for real-world currency, goods, or services,
- And may only be used within the Services as permitted by the Company.
Prohibited Transactions ("Cross-Trading")
You may not transfer, sell, exchange, or barter Virtual Currency or Virtual Goods:
- For real-world money (e.g., USD);
- For cryptocurrency (e.g., Bitcoin, Ethereum);
- For items or value in third-party apps, games, or services;
- For any compensation outside the authorized functionality of the Services.
The sole exception is the awarding of in-bot items as incentives for Discord server boosting.
We retain the right to modify, manage, restrict, or eliminate Virtual Currency or Virtual Goods at our discretion. All prices and availability are subject to change without notice.
If your account is terminated due to violation of these Terms, you forfeit all unused Virtual Currency and Virtual Goods without refund.
5. Paid Services
Basic use of the Services is free, but certain features or goods ("Paid Services") may require payment.
Product Descriptions
Product information, availability, and pricing are described within the Services and may change without notice. Visuals and representations are for reference only.
Prices
Prices may exclude taxes, fees, and other charges, which will be disclosed before purchase. We may collect any taxes legally required.
Billing
Payments are processed through a third-party payment processor ("Payment Processor"). We currently use Ko-Fi.
Your purchases are governed not only by these Terms but also by Ko-Fi's Terms and Privacy Policy:
We are not responsible for errors or issues caused by the Payment Processor.
Refund Policy
ALL PURCHASES ARE FINAL.
We do not guarantee refunds or credits for any Paid Services, including upon account termination. Any refunds are granted solely at our discretion.
6. Liability and Indemnification
6.1 Disclaimer of Warranties
The Services are provided "AS IS" and "AS AVAILABLE."
We make no warranties, express or implied, including:
- Merchantability;
- Fitness for a particular purpose;
- Non-infringement;
- Continuous, error-free, or secure operation.
Your use of the Services is at your own risk.
6.2 Limitation of Liability
To the fullest extent permitted by law:
- The Company shall not be liable for any indirect, incidental, special, punitive, or consequential damages (including data loss, lost profits, or service interruption).
- Our total cumulative liability for any claim relating to the Services shall not exceed $100 USD.
6.3 Indemnification
You agree to indemnify, defend, and hold harmless the Company from any claims, liabilities, damages, losses, or expenses arising from:
- Your use of the Services; or
- Your violation of these Terms.
7. Miscellaneous
7.1 Service Interruption
We may suspend the Services for maintenance or updates at any time. The Services may also experience outages outside our control.
We may discontinue the Services permanently, in which case we will allow users to export personal data as required by law.
7.2 Changes to These Terms
We may update these Terms at any time. If changes occur, we will post a notice on Website or notify you through other reasonable means.
Unless stated otherwise, your continued use of the Services after changes are posted constitutes acceptance of the updated Terms.
